PrivacyPolicy

Basildon Parents4Parents (BP4P) is committed to protecting your privacy and ensuring your personal data is handled responsibly. This privacy policy explains how we collect, use, store, and protect your personal information when you use our website, attend our events, or engage with our services.

Basildon Parents4Parents is a Charitable Incorporated Organisation (CIO) registered with the Charity Commission for England and Wales (Charity No. 1176284), registered since December 2017. We are the data controller for the personal information we process.

This policy was last updated on 12 April 2026.

We use your personal information to:

• Provide the support and services you have requested
• Communicate with you about our events, activities, and services
• Process donations and manage Gift Aid claims
• Respond to your enquiries and feedback
• Fulfil our safeguarding responsibilities
• Comply with our legal and regulatory obligations as a registered charity
• Improve our website and the services we offer
• Send you updates about our work (only with your consent)

Under the UK General Data Protection Regulation (UK GDPR), we must have a lawful basis for processing your personal data. We rely on the following bases:

• Consent— where you have given us clear consent to process your personal data for a specific purpose, such as signing up for our newsletter
• Legitimate interests— where processing is necessary for our legitimate interests as a charity, such as providing support services, fundraising, and promoting our work, provided this does not override your rights
• Legal obligation— where we need to process your data to comply with the law, such as safeguarding responsibilities or financial regulations
• Vital interests— in rare circumstances, where processing is necessary to protect someone's life

We will never sell your personal data to third parties. We only share your information where it is necessary to provide our services or where we are legally required to do so. This may include:

• Eventbrite— when you book events or sessions through their platform
• Email service providers— to send you communications you have opted into
• Safeguarding authorities— where we have a legal duty to share information to protect children or vulnerable adults
• HMRC— for Gift Aid processing
• Regulatory bodies— such as the Charity Commission, where required by law

We take the security of your personal data seriously. We have put in place appropriate technical and organisational measures to protect your data against unauthorised or unlawful processing, accidental loss, destruction, or damage. These measures include:

• Restricting access to personal data to authorised personnel only
• Using secure, password-protected systems for storing personal data
• Ensuring our website uses HTTPS encryption
• Regular review of our data protection practices

We only keep your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Specifically:

• Service user records are retained for the duration of your involvement with us and for a reasonable period afterwards
• Financial records (including donation and Gift Aid data) are kept for at least 7 years as required by HMRC
• Safeguarding records are retained in line with statutory guidance
• Newsletter subscriber data is kept until you unsubscribe
• Website analytics data is anonymised and retained in aggregate form

When personal data is no longer needed, it is securely deleted or anonymised.

Under the UK GDPR, you have the following rights regarding your personal data:

• Right of access— you can request a copy of the personal data we hold about you
• Right to rectification— you can ask us to correct any inaccurate or incomplete data
• Right to erasure— you can ask us to delete your personal data in certain circumstances
• Right to restrict processing— you can ask us to limit the way we use your data
• Right to object— you can object to our processing of your data in certain circumstances
• Right to data portability— you can request that we transfer your data to another organisation in a structured, commonly used format
• Right to withdraw consent— where we rely on your consent to process your data, you can withdraw that consent at any time

To exercise any of these rights, please contact us using the details below. We will respond to your request within one month.

Our website uses cookies to improve your experience and help us understand how people use our site. For full details about the cookies we use and how to manage them, please see our Cookie Policy.

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically to stay informed about how we protect your information.

If you have any questions about this privacy policy, or if you wish to exercise any of your rights, please contact us:

• Email: basildonp4p@outlook.com
• Phone: 07923 426502
• Address: Basildon, Essex

Basildon Parents4Parents (BP4P) — Registered Charity No. 1176284

If you are unhappy with how we have handled your personal data, you have the right to complain to the Information Commissioner's Office (ICO), the UK's independent body set up to uphold information rights:

• Website: ico.org.uk
• Phone: 0303 123 1113

We would appreciate the chance to address your concerns before you approach the ICO, so please do contact us in the first instance.